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Currently In → Shipping Information
Shipping Info
If you require Next Day or Guaranteed 2 or 3 Day delivery, please call toll free at 1-877-206-5296 before processing your order online.
Our sewn products are handcrafted and made to order by us in Austin, TX. Most orders containing sewn products ship within 2 to 7 business days, depending on our workload. During the Thanksgiving and Christmas seasons, it can take as much as two weeks for sewn products to be shipped. Orders for yardage or the 3M products will ship either the same day or the next day. Please call us at 1-877-206-5296 if you have a special need…we try to accommodate requests whenever possible.
All orders are shipped using USPS Priority Mail with Delivery Confirmation. Expected delivery time via USPS Priority Mail, once the package has shipped, is 2-3 days. We currently charge a flat rate of $6.95 per US order regardless of weight and value. Some products require separate shipping (for example, large cuts of fabric that ship on a roll), so there may be shipping charges applied for each package. Items that do ship separately will be marked as such in the product description.
International Orders
Our shopping cart is currently configured to accept orders from the United States only. However, SilverGuard does ship almost anywhere worldwide; however, special arrangements are required and there are some limitations. Customers from outside the United States will need to email us at sales@silverguard.com with a list of the items to be ordered before attempting to process an online order. We will manually determine the shipping weight and shipping costs, then add that shipping option to our website shopping cart, which then allows an international customer to complete an order online. Canadian customers can also call us toll-free at 1-877-206-5296.
If you have any questions regarding shipping, please contact us.
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