SilverGuard Return Policy
All of our products carry a money-back guarantee. We will gladly accept merchandise returns and exchanges within 30 days of purchase. Refunds for non-exchange items are subject to a 15% restocking fee. Shipping charges are not refunded. Please measure your articles carefully before ordering. If you have any questions about sizing, please contact us.
We do not accept returns on custom-sized or custom-embroidered products. Please make sure you measure your silver articles carefully before placing an order for custom sizes. If you are having problems properly measuring your articles, do not hesitate to contact us for assistance.
To arrange an exchange or return, please email us at email@example.com
, or call us toll-free at (877)206-5296. Please include the order number off the top of your receipt if emailing, or have it handy when calling. Once a return has been arranged, you may then ship to:
321 Kissing Oak Dr
Austin, TX 78748
When returning Pacific Silvercloth products,
please be sure to return the item to its plastic sleeve to protect
against any moisture damage during shipping